Luks Gazino Responsible Gambling

Gambling is offered here as a form of entertainment, not a source of income. No outcome is guaranteed. Below are answers to common questions about age limits and self-exclusion.

Who is allowed to register?

Registration is open only to players who are at least 18 years old. The registration form asks you to confirm this separately.

How is my age checked?

The right to verify age and identity is reserved. Verification is completed by uploading an ID card, passport, or driver's license. Documents are reviewed by the independent provider KYCAID. This check can be requested during or after registration.

How do I exclude myself from gambling?

You send an exclusion request from the email registered to your account. The request is then confirmed on the site itself. Any pending payouts are completed after confirmation. The account is closed once those payouts finish. This process covers both the casino and sports betting sections.

How often can I repeat the request?

A request can be sent once every 90 days. A second request within that period is not processed. Lifting the exclusion needs a new request at least 30 days later. The right to review and decline a request is reserved.

Can I set a deposit or bet limit myself?

A self-service deposit limit tool is not offered right now. Session-time and bet limit tools are missing as well. The only path to restrict play time is an email-based self-exclusion request. This is a change for players used to instant dashboard settings, since review happens through email.

What are the upsides and the points to watch?

The process runs on a clear timeframe, and the request stays logged through email; the account closes once pending payouts are settled. On the other hand no instant limit tool exists, requests only go by email, and a new request needs a 30-day wait.

Who can I contact with questions?

Self-exclusion requests and page questions can go to the support team. Use the email address registered to your account for any request. A request sent from a different address may not be verified.